Overview
Service Advisors- Urgent need for Park Cities-Dallas Jobs in Dallas, TX at Clay Cooley Auto Group
Title: Service Advisors- Urgent need for Park Cities-Dallas
Company: Clay Cooley Auto Group
Location: Dallas, TX
Service Advisors
HIGH ACHIEVERS EARN HIGH REWARDS!
Volkswagen of Park Cities in Dallas is excited to welcome motivated and customer‑focused Service Advisors to join our growing Service Center. As a key representative of our Service Department, the Service Advisor serves as the primary point of contact for our customers-helping them understand their vehicle's maintenance and repair needs, outlining service options, and providing clear cost estimates before coordinating with our Technicians.
Employee Benefits & Compensation Package
- Paid time off (PTO) and Holiday pay
- Company paid life insurance
- Health and wellness plans
- Medical, dental, vision, and supplemental insurance
- Flexible Spending accounts
- Financial retirement plans WITH COMPANY MATCHING
- 401K and ROTH
- Employee Discounts
Role Responsibilities
- Guide customers on services, costs, and recommendations
- Manage records, invoices, payments, and warranty verification
- Upsell services and support department sales goals
- Schedule appointments and create detailed repair orders
- Verify insurance and coordinate loaner vehicles
- Provide clear, ongoing status updates to customers
Employee Prerequisites
- Flexible availability to support business needs
- Sales experience with a working knowledge of the automotive industry
- Basic computer skills and comfort navigating software systems
- Ability to complete onboarding efficiently
- Ability to stand, walk, or sit for extended periods (up to 5 hours)
- Strong verbal and written communication skills, with the ability to read and interpret documents, prepare routine reports, and interact effectively with customers, colleagues, and management
Job Type
Full-time
We are an Equal Opportunity Employer. All applicants must be at least 18 years of age and legally authorized to work in the United States. A valid driver's license is required, and candidates must successfully complete all pre‑employment screening processes.
