Overview
Automotive Service Advisor / Experienced and Entry level Jobs in Cleveland, OH at Ken Ganley Hyundai and Genesis of Parma
Ken Ganley Auto Group is now hiring experienced or entry level Service Advisors at our Hyundai and Genesis location in Parma, Ohio. Compensation is commensurate with experience. All applicants must have some Automotive Service or Sales experience. Entry level applicants are expected to have at minimum of 1-year relevant experience. Experienced applicants with 3+ years of Service Advisor experience can expect above average compensation with a very experienced technician workforce and a very robust client base.
Ken Ganley Auto Group is proud to be Ohio’s largest dealer group and now ranks #14 in the country overall. We are currently seeking qualified Service Advisors to join our world-class team and be a part of one of the fastest growing dealership groups in Northeast Ohio and beyond!
We have EXCELLENT CAREER OPPORTUNITIES at our Hyundai and Genesis of Parma including state of the art facilities, a robust client base and a challenging and rewarding work environment. We offer a best-in-class compensation and benefits package, including top pay and benefits in our area.
Benefits Include:
- Competitive salary, commission, and bonus pay plan
- Benefits (including Dental and Vision), 401k, paid vacations
- Ongoing training and development
- Large loyal client base, that is growing
- Top technicians and equipment
- Stable work with growth opportunities
- A positive and professional dealership culture
- Unlimited career advancement opportunities
Responsibilities Include:
- Day-to-day duties of this role include meeting with customers and determining their needs
- Securing agreement from clients prior to all repairs
- Providing excellent customer service and overseeing quality control
- Thoroughly Estimate the time and cost of every repair
- Advise clients on proper care of their vehicle, Including maintenance
- Oversee technicians working on customer vehicles, including their time management and efficiency
- Monitor the progress of client vehicles throughout the day and update clients on status
- Verify all final invoices and reconcile work performed and charges
Who should apply? Candidates with previous automotive service writer experience in a Dealership or Independant repair facility. CDK / ADP experience is a plus. Qualified applicants will have a track record of high performance, history of strong customer satisfaction scores, and demonstrate ability to be trained on OEM process and procedure. High school diploma or equivalent is required in addition to accredited training, or previous experience in service advisor skills, customer service and quality control. Strong communication, organizational and time management skills are a must as well as proficiency in computers and business machines.
Applicants must be 18 years or older and be authorized to work in the U.S. Applicants are also required to have a valid driver’s license with an acceptable driving record. Because safety comes first, other requirements include completing and passing a background and drug test as a condition of employment.
Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, sexual orientation, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
Apply today!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Job Type: Full-time
Pay: $45,000.00 – $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Experience:
- Automotive service: 1 year (Preferred)
Work Location: In person
Title: Automotive Service Advisor / Experienced and Entry level
Company: Ken Ganley Hyundai and Genesis of Parma
Location: Cleveland, OH
Category:
