Automotive Sales & Finance Manager

Overview

Automotive Sales & Finance Manager Jobs in Palo Alto, CA at Swickard Auto Group

Title: Automotive Sales & Finance Manager

Company: Swickard Auto Group

Location: Palo Alto, CA

Description

Palo Alto, CA | Mercedes-Benz | Premium luxury brand | Hospitality | F&I | Sales Management | Veterans encouraged to apply | $80,000 – $150,000+ OTE

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

At Mercedes-Benz of Palo Alto, we serve one of the most sophisticated luxury markets in the country. Our guests are discerning, financially astute, and loyal to people who deliver a premium experience with integrity. This hybrid role sits at the intersection of the sales floor and the finance office — and the person who fills it will have significant influence over both the guest experience and the store's performance.

THE ROLE

This is a dual-function position for a proven automotive professional who is equally at home desking a deal on the floor and closing it in the finance office.

You'll support sales management responsibilities — desking deals, coaching consultants, managing floor coverage — while also handling F&I for your own transactions and assisting with F&I as needed. The scope varies day to day, and the right candidate is comfortable moving between both functions with confidence and composure.

What You'll Do

• Desk deals with accuracy, urgency, and integrity — structuring transactions that work for the guest and the store
• Support and coach sales consultants on the floor — helping them navigate guest conversations, close deals, and deliver a hospitality-first experience
• Guide guests through financing, leasing, and F&I product options with transparency and professionalism
• Present and sell F&I products — including VSC, GAP, and maintenance — through a disciplined menu-based process
• Ensure full compliance with all federal, state, and manufacturer regulations on every deal
• Maintain strong lender relationships and structure deals accurately to support clean, timely funding
• Partner with sales leadership to ensure seamless deal flow and a consistent guest experience from first contact through delivery
• Maintain rigorous CRM and DMS discipline — deal documentation, follow-up records, and compliance paperwork completed accurately on every transaction

What We're Looking For

• 3+ years of automotive experience spanning both sales management and F&I — proven performance in both functions required
• Mercedes-Benz or luxury brand experience strongly preferred — comfort with high-net-worth clientele and a polished, professional presence
• Demonstrated F&I performance metrics — PVR, VSC penetration, GAP penetration, and compliance record
• Confident at the desk — able to work deals quickly and accurately without sacrificing the guest relationship
• Deep knowledge of menu selling, deal structure, and compliance standards (Reg Z, TILA, FCRA)
• Reynolds & Reynolds or CDK experience preferred
• Active state F&I license, or the ability to obtain one prior to start
• A hospitality mindset — you lead every guest interaction with integrity, transparency, and genuine care

What We Offer

• OTE of $80,000 – $150,000+ annually
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Paid Mercedes-Benz manufacturer and F&I product training
• Career growth — strong performers in hybrid roles at Swickard grow into GSM, F&I Director, and multi-store leadership positions
• Employee vehicle purchase and service discounts
• The backing of a nationally recognized, fast-growing dealer group with deep operational infrastructure

WHY MERCEDES-BENZ OF PALO ALTO

• Mercedes-Benz of Palo Alto sits in the heart of Silicon Valley — an affluent, brand-conscious market where guests arrive informed, expect excellence, and reward it with loyalty
• A hybrid role at a luxury store offers exposure across both sales and finance — broadening your skill set and your long-term career options within Swickard
• Swickard is one of the fastest-growing dealer groups in the country — ranked Top 5 in North America for reputation in the automotive industry
• A store that runs with process, standards, and a hospitality-first culture — so you can focus on performing rather than navigating chaos
• Our HEART values — Honor, Engage, Anticipate, Respond, Thank — shape how we hire, how we lead, and how we serve every guest
• Leadership that respects your expertise, supports your performance, and invests in your long-term growth

Mercedes-Benz of Palo Alto offers a skilled automotive professional the rare combination of sales floor influence and finance office ownership — in one of the most competitive and rewarding luxury markets in the country. Three years of experience across both functions is the foundation; this role is where you build on it.

Silicon Valley guests expect a finance and sales experience that reflects the vehicle they chose — transparent, precise, and genuinely respectful of their time and intelligence.

If you're a proven performer in both sales and F&I who's ready to take on a high-impact role at a premium brand in one of California's premier markets — we'd like to meet you.