Overview
️ Service & Parts Manager – Independent Used Car Dealership Jobs in Poland, OH at Boardman Subaru
Title: ️ Service & Parts Manager – Independent Used Car Dealership
Company: Boardman Subaru
Location: Poland, OH
Service & Parts Manager
Youngstown Drive Co. – Poland, OhioEmployment Type: Full-Time
About Us
Youngstown Drive Co. is a locally owned, pre-owned vehicle dealership committed to providing exceptional customer experiences and reliable vehicles at affordable prices. We pride ourselves on operating with honesty, integrity, and a hands-on approach to helping our customers and community.
Position Overview
We’re looking for a Service & Parts Manager to join our startup team and help shape the foundation of our service operation. This position is responsible for coordinating between customers, technicians, and the sales team to ensure efficient, transparent, and high-quality service experiences.
The ideal candidate will be proactive, organized, and comfortable wearing multiple hats in a growing dealership environment.
Key Responsibilities
Manage a small team by creating schedules and supervising all work performed
- Write detailed repair orders for technician diagnosis and repair of internal vehicles
Communicate technician findings, recommendations, and estimates clearly and professionally
Order, receive, and track parts for repairs and internal reconditioning work
Coordinate repair timelines and priorities with technicians and the Sales Manager
Maintain accurate service and parts records in the DMS system (Autosoft experience preferred)
- Track and schedule pickups for used fluids and scrap parts
Monitor work in progress and follow up to ensure timely completion
Maintain a clean and organized parts and service workspace
Proactively identify process improvements and assist in developing standard operating procedures as the department grows
Qualifications
Experience: Minimum 2 years in a dealership service or parts role required
DMS Knowledge: Autosoft experience is a plus
Skills: Excellent communication, organization, and multitasking abilities
Mindset: Self-motivated, proactive, and able to work independently in a startup-style environment
Attitude: Positive, customer-focused, and eager to contribute to a growing business
Why Join Youngstown Drive Co.
Be part of a new dealership from the ground up
Opportunity for growth and advancement as the business expands
Supportive leadership team focused on integrity, teamwork, and results
