Overview
Warehouse Controller Jobs in Thika, Kiambu, Kenya at TMD Kenya
Title: Warehouse Controller
Company: TMD Kenya
Location: Thika, Kiambu, Kenya
Company Description
TMD Kenya (Thika Motor Dealers) is a leading Isuzu East Africa dealership established in 1989 and headquartered in Thika Town. The company operates from modern, custom-built premises on Kenyatta Highway with capacity to handle a high volume of light and heavy commercial vehicles. TMD Kenya has six branches across Kenya, including Thika, Karatina, Machakos, Mlolongo, Kitui, and Ruaka, offering vehicle sales, after-sales service, and spare parts. As a key dealer for Isuzu East Africa, the portfolio covers F-Series, N-Series, MV buses, D-Max pick-ups, EXZ heavy commercial trucks, and MUX-7 vehicles. The company is focused on delivering reliable service and support to commercial and private vehicle customers nationwide.
ROLE DESCRIPTION
The Warehouse Controller is a full-time, on-site role based in Thika, responsible for overseeing daily warehouse operations for spare parts and related inventory. The role includes managing stock levels, coordinating receipts and dispatches, ensuring accurate documentation, and maintaining proper storage and labeling of items. The Warehouse Controller will work closely with procurement, finance, and service teams to align inventory availability with workshop and sales requirements, and to support timely customer service. Daily tasks involve supervising warehouse staff, monitoring stock movements, conducting regular stock counts, updating systems, and enforcing safety and housekeeping standards. The role also involves identifying process improvements, ensuring compliance with company procedures, and preparing periodic reports on warehouse performance.
KEY RESPONSIBILITIES
- Maintain inventory accuracy of 98%+ through systematic stock management
- Conduct monthly physical stock counts (spot checks) and reconcile discrepancies within 48 hours
- Implement and maintain proper storage systems for automotive parts categorization
- Monitor stock levels and coordinate with the Parts Manager on reorder requirements
- Ensure proper stock rotation using FIFO (First In, First Out) principles, maintaining minimum and maximum stock levels to avoid stockouts and overstocking
- Generate daily, weekly, and monthly inventory reports
- Achieve a 99.5% order accuracy rate and maintain an average order fulfilment time under 2 hours
- Supervise the receipt, inspection, recording, and proper storage of incoming parts and accessorie
- Ensure timely and accurate picking, packing, and dispatch of spare parts to workshops, sales outlets, and customers
- Implement and maintain warehouse layout optimization and monitor KPIs for warehouse productivity and efficiency
- Ensure proper handling of fragile and hazardous automotive materials
QUALIFICATIONS
- Degree in Supply Chain Management, Logistics, Business Administration, or a related field
- Professional certification in warehousing, supply chain, or inventory management
- Minimum 5 years' experience in warehouse management, preferably in the motor industry or a fast-moving spare parts environment (MANDATORY REQUIREMENT)
- Proven experience with ERP systems and warehouse management software
