Overview
Technical Support Engineer Jobs in Seoul, South Korea at BYD Korea
Title: Technical Support Engineer
Company: BYD Korea
Location: Seoul, South Korea
Key Responsibilities
- Provide technical support to dealers (handling technical support requests, complex diagnostics, and repair delays)
- Conduct field quality investigations and provide feedback to headquarters
- Offer technical support for PDI (Pre-Delivery Inspection) and vehicle certification
- Support technical training programs
Qualifications
- Minimum 7 years of experience in technical support or a related industry
- Valid driver's license
- Proficiency in MS Office (intermediate level) and excellent communication skills
Preferred Qualifications
- Experience providing technical support for electric vehicles in the automotive industry
- Automotive repair or inspection certifications
- Chinese or English language skills
Hiring Process
Document Screening → 1st Interview → 2nd Interview (Headquarters) → Compensation Discussion → Final Offer
주요업무
– 딜러 기술지원 (기술지원 요청건,난진단건, 수리지연건 전문지원)
– Field 품질조사 및 본사 피드백
– PDI 및 인증 기술지원
– 기술교육지원
자격 요건
– 기술지원(혹은 유사업종) 경험 : 7년이상 경력
– 운전면허
– MS office (중),우수한 커뮤니케이션 스킬
우대사항
– 자동차업계 전기차 기술지원 유경험자
– 자동차 정비 또는 검사 자격증
– 중국어 or 영어
채용절차
서류 – 1차면접 – 2차면접(본사) – 처우협의-합격