Overview
Technical Service Advisor, Semi Jobs in Austin, USA at Tesla
What to Expect
Tesla Motors is looking for an experienced Service Advisor to work on one of the most progressive vehicle brands in the world, spearheading growth in the Semi Service team. This position requires high-level customer and employee interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of communication and service.
If you are interested in becoming a part of a world-class service team supporting the latest EV technology, we are interested in hearing from you.
What You’ll Do
* Communicate with the customer in a timely and professional manner, driving a high-level experience that our customers have come to expect
* Work with stakeholders to schedule service appointments, maintenance checks and general repairs, as needed
* Prepare for service appointments to ensure the customer’s service experience is fast and accurate
* Recommend and advise the customer on repairs needed based on technical findings
* Perform general vehicle inspections and appointment check-in. Make sound decisions concerning the prioritization of service and collaborate with parts to ensure necessary components are allocated for service appointments
* Proactively track and schedule Service Campaigns and Preventative Maintenance Coordinate with service technicians and customers to gather necessary information for warranty claims and process warranty claims ensuring timely response to customers
* Assist in the shop as needed and perform any other tasks as needed or directed by supervisory and/or management staff
What You’ll Bring
* Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles
* Understanding of basic automotive techniques related to repair and servicing of automobiles and/or heavy-duty repair
* Willingness to learn new and innovative automotive/ heavy duty technologies
* Effectively handle multiple priorities, organize workload, and meet deadlines
* Must have and maintain a valid driver’s license
* Must be willing to obtain a CDL Class A/B
* Commercial trucking experience a plus
Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
For quick access to screen reading technology compatible with this site to download a free compatible screen reader (free step by step tutorial can be found here). Please contact for ADA related questions or to request ADA accommodations.
Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice .
Technical Service Advisor, Semi
Tesla participates in the E-Verify Program
Title: Technical Service Advisor, Semi
Company: Tesla
Location: Austin, USA
Category:
