Overview
Service Point Advisor Jobs in Port Louis, Mauritius at DHL Express
Title: Service Point Advisor
Company: DHL Express
Location: Port Louis, Mauritius
IT’S NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER.
IT’S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER
Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect people, the better life on earth becomes.
We love our role in the world. And we’re looking for the right people to help us maintain – and grow it. People like you.
Role Context
To assist walk-in customers in a prompt, professional and courteous manner and to ensure that Customer Service administrative tasks are completed on a daily basis. Maintaining the existing customer base by building customer loyalty through an efficient service, effective problem solving and customer care, maximizing all potential opportunities for shipment and revenue growth.
Key Responsibilities
- .
- Follow GSOP at all times
- Ensure quality is integrated into the business at all times
- Assist supervisor / manager with daily tasks as required
Minimum Requirements
Education & experience
- Previous courier / airfreight experience
- Customer service experience
- DHL systems experience / knowledge
- Knowledge of customs procedure
- Valid driver’s licence
- PC literary
- Fluent in English and French (both written and spoken)
- Ability to work under pressure
- Ability to work in fast paced environment
- Problem solving skills
- Communication skills
- Customer-focused mindset
We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience
We are looking forward to your application.
