Overview
Service Manager-Commercial Tire Store Jobs in Tulsa, USA at Take Ten Tire & Service
Description:
Find out more about this role by reading the information below, then apply to be considered.
Position Summary
The Service Manager is a working leader responsible for overseeing the technical quality, efficiency, and customer service performance of the service department. This role is ideal for an experienced Heavy Duty Technician seeking to transition into a management position while remaining actively involved in shop operations. The Service Manager ensures repairs are completed safely, accurately, and efficiently, mentors technicians, and supports overall shop performance.
Key Responsibilities
- Provide technical leadership and oversight for HD repair and maintenance operations
- Serve as a hands-on mentor and coach to technicians, especially entry-level and developing team members
- Assist in diagnosing complex vehicle issues and support technicians in problem-solving
- Perform repair and maintenance work as needed to ensure quality, efficiency, and customer satisfaction
- Ensure repairs and services meet company quality standards and manufacturer specifications
- Support customer service by working closely with service advisors and management to resolve technical concerns
- Monitor workflow and help manage shop productivity and turnaround times
- Promote and enforce safety standards and proper shop procedures
- Assist with technician training, development, and performance feedback
- Support inventory control related to tools, equipment, and shop supplies
- Communicate operational issues, staffing needs, and performance trends to the Location Manager
- Contribute to continuous improvement initiatives that enhance efficiency and service quality
Requirements:
Technical Skills & Experience
- Strong working knowledge of:
- Ability to troubleshoot and diagnose complex mechanical and electrical issues
- Experience using diagnostic tools and shop management systems preferred
Qualifications
- Minimum of 5 years of experience in the HD repair industry
- Proven background as an automotive technician working on autos and light trucks
- ASE certification preferred but not required
- Valid driver’s license with a satisfactory driving record
- Demonstrated solid and reliable work history
- Leadership mindset with a willingness to lead by example
- Strong communication and interpersonal skills
- Ability to work in a fast-paced shop environment
Core Competencies
- Technical expertise and problem-solving
- Customer-focused decision-making
- Team leadership and collaboration
Work Environment & Physical Demands
- Regular standing, walking, bending, and lifting
- Use of hand tools, diagnostic equipment, and shop machinery
Compensation & Benefits
- Competitive pay commensurate with experience
- Comprehensive benefits package, including:
- Performance-based bonus opportunity tied to overall shop operations and results
Equal Employment Opportunity Statement
Take Ten Tire & Service is an Equal Opportunity Employer and values diversity and inclusion in the workplace.
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Compensation details: 25-35 Hourly Wage
PIf
70491b
Title: Service Manager-Commercial Tire Store
Company: Take Ten Tire & Service
Location: Tulsa, USA
Category:
