Overview
Service Manager Jobs in Huntsville, AL at Bentley Automotive Group
Title: Service Manager
Company: Bentley Automotive Group
Location: Huntsville, AL
Company Description
Bentley Automotive Group is a trusted automotive dealership with four locations across North Alabama, offering an extensive range of Buick, GMC, Cadillac, Hyundai, and Chevrolet vehicles. Customers can choose from a wide selection of new and pre-owned vehicles while receiving exceptional service and support. The company is dedicated to providing the most up-to-date inventory, accessible online at www.bentleyauto.com. Bentley Automotive Group is committed to serving the community with personalized customer care and quality automotive solutions.
Role Description
This is a full-time, on-site role located in Huntsville, AL, for a Service Manager. The Service Manager will oversee daily operations and customer interactions within the service department, ensuring efficient workflow, high-quality service delivery, and customer satisfaction. Responsibilities include managing service technicians, coordinating repair schedules, ensuring compliance with safety and policy standards, and maintaining accurate service records. The role also involves training staff, implementing process improvements, and building lasting relationships with clients to achieve service excellence.
Qualifications
- Strong leadership, team management, and interpersonal communication skills
- Experience in customer service and resolving client concerns effectively
- Technical knowledge of automotive systems, repair processes, and dealership service operations
- Organizational, time-management, and problem-solving abilities
- Proficiency in using service management software and tools
- Prior experience in an automotive service management role is highly desirable
- A valid driver's license and familiarity with North Alabama automotive markets
- High school diploma or equivalent required; higher education or certifications in automotive services management are a plus
