Overview
Service Manager Jobs in Rickmansworth, UK at Perfect Placement
Are you a highly experienced automotive Service Manager seeking a new career challenge within a prestigious supercar specialist? Our client, a reputable independent business in Rickmansworth, Hertfordshire, is actively looking to recruit a Service Manager to join their team. This is an exceptional opportunity for a driven professional to take ownership of a busy service department, delivering exemplary customer service whilst managing workshop operations within a high-end automotive environment.
Benefits
- Up to £40,000 basic salary plus performance-related bonus
- Monday to Friday, 40-hour working week with Saturday morning rota
- Opportunity to specialise within the supercar market
- 22 days holiday plus bank holidays
- Allocated parking facilities
- Joining a supercar specialist with an outstanding reputation
- Supportive management team and career development prospects
Duties of the Service Manager entail
- Greeting customers in a professional and welcoming manner
- Booking vehicle service appointments and advising customers on repairs and repair durations
- Obtaining authorisation for additional work and upselling where appropriate
- Managing workshop schedules to ensure deadlines and targets are met
- Handling invoicing and finance administration for ongoing work
- Responding to customer inquiries and ensuring complete customer satisfaction
- Overseeing daily workshop operations and service department activities
- Coordinating vehicle logistics, including delivery and collection locally and nationwide
- Participating in concours events, race preparations, and special vehicle activities
- Ensuring adherence to company policies, targets, and safety standards
The ideal individual will possess
- Proven experience in a Service Management or senior Service Advisor role within the automotive sector
- Strong leadership, team management, and organisational skills
- Excellent communication and customer liaison abilities
- Well-presented, proactive, and adaptable attitude
- Fully IT literate, with proficiency in Word and Excel
- Ability to prioritise effectively under pressure
- A full UK driving licence
- Automotive industry knowledge, including Gemini Evolution, is advantageous
- Workshop or automotive workshop experience is preferred
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Title: Service Manager
Company: Perfect Placement
Location: Rickmansworth, UK
Category:
