Overview
Service Manager Jobs in Newburgh, NY at Confidential
Service Manager – Lead a High-Performing Fixed Operations Team
Exceptional Leaders Wanted. Average Need Not Apply.
We are a growing, customer-focused automotive dealer group seeking an accomplished Service Manager who has a proven record of building elite teams, driving profitability, and delivering an exceptional customer experience. If you’re currently leading a successful service department but feel limited by bureaucracy, lack of support, or ownership that doesn’t invest in people, this may be the opportunity you’ve been waiting for.
What You’ll Do
You’ll lead every aspect of our service operation, including:
- Developing and mentoring high-performing advisors, technicians, and support staff
- Driving customer satisfaction while maintaining operational excellence
- Increasing labor sales, gross profit, and overall departmental performance
- Managing technician productivity, efficiency, and retention
- Creating a culture of accountability, teamwork, and continuous improvement
- Monitoring KPIs and making data-driven decisions that improve results
- Working closely with dealership leadership to execute long-term growth strategies
What We’re Looking For
We’re searching for someone who has:
- 5+ years of successful automotive service management experience
- A documented history of growing sales, profitability, and CSI
- Strong leadership, coaching, and team-building skills
- Experience recruiting and retaining top technician talent
- Financial acumen with a solid understanding of service department metrics
- High integrity, professionalism, and a commitment to doing things the right way
- The ability to inspire people while holding them accountable
Manufacturer experience is valued, but proven leadership and results matter most.
What We Offer
This is not just another management job. You’ll receive:
- A highly competitive compensation package with significant performance incentives
- Comprehensive benefits
- Paid vacation and holidays
- 401(k)
- A financially stable and growing dealer group
- Modern facilities and a commitment to investing in equipment and people
- Executive leadership that believes in empowering great managers—not micromanaging them
- Real opportunities for advancement within our organization
Who Thrives Here
The ideal candidate is someone who:
- Leads by example
- Earns the respect of technicians and advisors alike
- Loves solving operational challenges
- Takes ownership instead of making excuses
- Wants to build one of the best service departments in the market
If you’re proud of the department you’ve built and are looking for an organization that values excellence, we’d like to have a confidential conversation. Confidential inquiries are welcome. We respect your privacy and understand that many of the best candidates are currently employed. If you’re ready to lead, grow, and make a lasting impact, apply today.
Pay: $160,000.00 – $200,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- automotive service management: 5 years (Required)
Work Location: In person
Title: Service Manager
Company: Confidential
Location: Newburgh, NY
Category:
