Overview
Service Incharge – Automobile Jobs in Butwal, Lumbiniī, Nepal at WeFlow Agency
Title: Service Incharge – Automobile
Company: WeFlow Agency
Location: Butwal, Lumbiniī, Nepal
Job Summary
The Service In-Charge is responsible for overseeing daily workshop operations, managing technicians and service staff, ensuring quality repairs, controlling productivity, and maintaining profitability of the service department.
Responsibilities
- Oversee and manage daily workshop operations
- Supervise technicians and service staff to ensure productivity
- Ensure quality control and proper repair standards
- Control warranty claims and documentation.
- Handle customer escalations and maintain satisfaction
- Monitor revenue, performance, and workshop KPIs
- Prepare daily/weekly/monthly performance reports.
Qualifications
- Bachelors / Diploma in Automobile Engineering.
- 4 – 6 years of workshop experience.
- Strong leadership and team management skills.
- Good technical diagnostic ability.
- Knowledge of workshop KPIs and service metrics.
Skills: service metrics,management skills,leadership