Overview
Service Advisor Jobs in Newark, USA at ROYAL IMPORTS INC
Newark Toyota World is currently seeking an experienced Service Advisor!
Job Function Act as the principal contact between the customer, the repairing technician, and the parts department on sales and service of the mechanical repair or maintenance of customers vehicles.
Duties and Responsibilities Greet customers in a timely and friendly manner
Complete walk around procedure with customer
Provide fast, efficient and courteous service to customer by interpreting their requests, scheduling, and coordinating the diagnosis an repair of their vehicle
Present each customer with the dealerships suggested maintenance menu while providing accurate and honest advice to customers on recommended services for the care of their vehicles
Explain technical information about repair to customers in a clear, concise, and professional manner
Provide accurate cost and time estimates when discussing the customers concern
WHY CHOOSE PRICE?
Work/Life Balance Excellent Benefits Package including Medical, Dental, Vision, FSA, HSACompany Paid Short Term Disability Company Paid Life Insurance
401(k)
Personal Time Off Associate Discount Program Discounts on parts, service, and vehicle purchases for you and your immediate family
Associate Referral Program – Refer a friend who becomes a part of our team and receive a bonus!
Company Team Building Events – Most recent event was Deep Sea Fishing!
FUN GIVEAWAYS – Tickets to Phillies, Flyers, Eagles, NASCAR, Blue Rocks, etc…Qualifications for Service Advisor Working knowledge and experience of automotive products, repairs and parts
Secondary education in the automotive field or equivalent work experience
Strong communication skills and the ability to translate customer needs to workable technician orders
Basic knowledge of computer programs including word processing and database tools
Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly
Exceptional customer service skills based on experience
Continuing education and knowledge acquisition on the function and repair of newer vehicles
Basic mathematics skills to prepare and process bills and customer payment
Ability to communicate complicated automotive processes to customers who may only have basic automotive knowledge
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Title: Service Advisor
Company: ROYAL IMPORTS INC
Location: Newark, USA
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