Overview
Sales Specialist Jobs in Miri, Sarawak, Malaysia at Melinau EV Sdn. Bhd.
Title: Sales Specialist
Company: Melinau EV Sdn. Bhd.
Location: Miri, Sarawak, Malaysia
Company Description Melinau EV Sdn. Bhd. is an electric vehicle-focused company based in Miri, dedicated to supporting the adoption of sustainable transportation solutions. The company aims to make EV ownership more accessible through customer education, tailored sales support, and reliable after-sales coordination. Team members collaborate to build long-term relationships with customers and partners in the local community. Joining Melinau EV Sdn. Bhd. offers the opportunity to contribute to a growing EV ecosystem while developing a career in a future-focused industry.
Role Description This is a full-time Sales Specialist role based in Miri with a hybrid work arrangement, combining on-site duties with some work-from-home flexibility. The Sales Specialist will engage with prospective and existing customers, respond to inquiries, conduct product demonstrations, and guide customers through the EV purchase process from initial contact to delivery. The role includes preparing quotations, following up on leads, maintaining accurate sales records, and meeting agreed sales targets. The Sales Specialist will collaborate with the wider team to organize test drives, support marketing activities, and provide feedback on customer needs and market trends. The position also involves coordinating with service and support teams to ensure a positive end-to-end customer experience.
Qualifications
- Strong communication skills, including clear verbal and written communication, active listening, and the ability to explain technical concepts in an accessible way.
- Proven customer service experience, with a focus on building trust, handling inquiries and concerns, and maintaining long-term customer relationships.
- Demonstrated sales skills, including lead generation, consultative selling, negotiation, and closing deals in a target-driven environment.
- Experience in training or coaching customers or team members on product features, usage, or best practices is an advantage.
- Background in sales management or exposure to managing pipelines, using CRM tools, and reporting on sales performance is beneficial.
- Interest in or knowledge of electric vehicles, automotive products, or related technology sectors is preferred.
- Ability to work both independently and collaboratively in a hybrid work setting, with strong time management and organizational skills.
- Minimum of a diploma or equivalent; additional qualifications in business, marketing, or a related field are an advantage.
- Comfortable working some evenings or weekends for customer appointments or events, as needed.
