Overview
Sales Consultant – Givenchy – WRTW Harrods Jobs in London Area, United Kingdom at GIVENCHY
Title: Sales Consultant – Givenchy – WRTW Harrods
Company: GIVENCHY
Location: London Area, United Kingdom
Our Sales Associates are the first human expression of the Maison for
many clients. They are ambassadors of Givenchy’s values, service
culture, and attention to detail, playing a vital role in creating
welcoming, refined, and emotionally engaging experiences.
They succeed by being present, curious, and committed to learning —
building strong foundations in service, product knowledge, and client
engagement while contributing positively to the team and store
environment
ROLE PURPOSE
To deliver a high-quality client experience aligned with Maison
standards, contribute to store performance, and develop strong
foundations in selling, service, and clienteling.
As a Sales Associate, you grow through experience, feedback, and
curiosity — learning to take ownership of your impact on clients,
colleagues, and the boutique environment.
WHAT YOU OWN
YOUR CLIENT INTERACTIONS
• Welcoming clients with warmth, care, and professionalism
• Delivering attentive, personalised service at every touchpoint
• Learning to understand client needs, preferences, and style
YOUR PERFORMANCE
• Building product knowledge, selling skills, and brand fluency
• Actively seeking feedback and learning from peers and leaders
• Taking responsibility for your own growth and progress
YOUR CONTRIBUTION TO THE TEAM
• Supporting a positive, respectful, and collaborative team environment
• Contributing to smooth client journeys and daily excellence
• Upholding standards in behaviour, presentation, and attitude
KEY RESPONSIBILITIES
CLIENT EXPERIENCE
YOUR CLIENT INTERACTIONS
Welcoming clients with warmth, care, and professionalism
Delivering attentive, personalised service at every touchpoint
Learning to understand client needs, preferences, and style
YOUR PERFORMANCE
Building product knowledge, selling skills, and brand fluency
Actively seeking feedback and learning from peers and leaders
Taking responsibility for your own growth and progress
YOUR CONTRIBUTION TO THE TEAM
Supporting a positive, respectful, and collaborative team environment
Contributing to smooth client journeys and daily excellence
Upholding standards in behaviour, presentation, and attitude Deliver refined, courteous, and consistent service
• Support personalised client journeys under Maison guidelines
• Contribute to a welcoming and emotionally engaging store atmosphere
SALES CONTRIBUTION
• Support achievement of individual and store objectives
• Apply selling techniques and storytelling learned through training
• Demonstrate focus, reliability, and professionalism on the floor
BRAND & PRODUCT FOUNDATIONS
• Develop knowledge of collections, heritage, and craftsmanship
• Communicate product information accurately and with enthusiasm
• Represent the Maison through grooming, presentation, and conduct
OPERATIONAL DISCIPLINE
• Execute transactions accurately and efficiently
• Support stock, cash, and operational processes with care
• Maintain a clean, organised, and elevated boutique
environment
HOW YOU GROW
• Show curiosity, humility, and willingness to learn
• Build confidence through consistency and preparation
• Develop autonomy gradually while respecting standards
• Take pride in representing the Maison
PROFILE
• Passion for luxury or premium retail
• Good for interpersonal and communication skills
• Eager to learn and upbeat attitude
• Fluent in local language; additional languages are a strong asset
WHAT SUCCESS LOOKS LIKE
• Clients who feel welcomed, understood, and well cared for
• Consistent contribution to team and store performance
• Growing confidence and capability on the selling floor
• Strong foundations in service, selling, and brand knowledge
• Clear readiness to progress toward Senior Sales Associate
