Overview
Sales and Service Technician Jobs in Springfield, USA at Bridgestone Americas
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores across North America, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations.
Job CategoryPosition Summary
The Retail Sales and Service Technician (SST) is a hybrid role that serves customers through assessment and recommendation of products and services, performs entry‑level vehicle service tasks, and ensures customer satisfaction through timely and thorough service completion. This role is designed as a pipeline for future career growth within Firestone Complete Auto Care.
Responsibilities
- Customer service, sales, and customer issue resolution – 75%
- Basic vehicle service tasks (oil, tires, fluids) – 25%
- Store operations, opening/closing, inventory, displays – as needed
Growth and Career Development
- May assist Manager or act as Manager‑On‑Duty in certain circumstances to support development.
- Learn all aspects of store operations and flex between front and back shop tasks.
Minimum Qualifications
- Customer service and career growth mindset.
- Ability to learn and perform basic vehicle service tasks.
- Ability to learn and operate store systems.
Preferred Qualifications
- Two‑year degree or non‑traditional education through training program completion, certification, or other demonstrating a growth mindset.
- Previous consumer retail sales experience.
- Previous management or supervisory experience a plus.
Benefits
- Medical, Dental, and Vision – Starting day 1 for all teammates.
- On‑the‑job training and company‑funded ASE certifications.
- On‑demand pay (daily pay) program available.
Employment Eligibility
If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
Equal Employment Opportunity
Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
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Title: Sales and Service Technician
Company: Bridgestone Americas
Location: Springfield, USA
Category:
