Overview
Retail Operations Manager (Automotive Retail) Jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia at Hays
Title: Retail Operations Manager (Automotive Retail)
Company: Hays
Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
A well-established automotive organisation is seeking an experienced Retail Operations Manager
Your new company
Your new company is a prominent player within the automotive industry, recognised for delivering high-quality products and exceptional customer experiences. With a strong footprint in the market, the organisation is committed to operational excellence, innovation, and sustainable business growth across its retail network
Your new role
As the Retail Operations Manager, you will be responsible for overseeing multiple retail outlets within the Klang Valley region, ensuring operational efficiency, sales performance, and compliance with organisational standards.
Key responsibilities include:
- Oversee daily operations across multiple retail outlets, including sales, after-sales service, and customer experience
- Monitor dealer performance and drive achievement of sales and profitability targets
- Analyse KPIs and implement strategic initiatives to improve operational effectiveness
- Ensure compliance with regulatory, safety, and internal standards across all outlets
- Work closely with senior leadership to align retail strategies with overall business goals
- Provide regular reporting and insights on performance, market trends, and operational improvements
What you'll need to succeed
- Bachelor's Degree with strong academic performance (CGPA 3.3 and above preferred)
- 10+ years of experience, with strong exposure to retail operations (automotive preferred)
- Strong command of English with excellent stakeholder management skills
- Proven ability to operate in a front-facing, high-visibility leadership role
- High level of professionalism, confidence, and composure when engaging senior stakeholders
- Strong analytical thinking, business acumen, and decision-making capability
- Willingness to travel across multiple retail outlets within Klang Valley
What you'll get in return
- Competitive salary package
- Attractive performance bonuses and benefits
- Exposure to senior leadership and strategic decision-making
- Opportunity to lead and shape retail operations within a premium industry segment
What you need to do now
If this opportunity aligns with your next career move, click 'Apply Now' to submit your CV. Please note that only shortlisted candidates will be contacted.
If this role is not a perfect fit for you, feel free to share it with someone in your network who may be suitable.
