Overview
Quality Assurance Manager Jobs in Mississauga, Ontario, Canada at MTD Metro Tool & Die Ltd
Title: Quality Assurance Manager
Company: MTD Metro Tool & Die Ltd
Location: Mississauga, Ontario, Canada
Company Description
MTD Metro Tool & Die Ltd. is an ISO/IATF Certified contract manufacturer based in Mississauga, Ontario, Canada. Specializing in services such as Tool & Die Building, Metal Stamping, Welded Assembly, Metal Fabrication, and Powder Coating, the company provides comprehensive manufacturing solutions. As a privately held, non-union organization, MTD operates out of two state-of-the-art facilities totaling over 100,000 square feet of manufacturing space. MTD is committed to delivering high-quality products and services to meet the unique needs of its clients.
The Quality Assurance Manager is responsible for leading and directing all quality-related activities across the organization. This role ensures that products and processes meet established standards of quality, reliability, and safety while maintaining compliance with industry regulations, including IATF 16949:2016 and ISO 9001:2015. The QA Manager provides strategic leadership, drives continuous improvement initiatives, and supports operational excellence throughout the plant.
Key Responsibilities
Quality Management & Compliance
- Direct and oversee all quality assurance activities within the organization.
- Establish and maintain procedures to uphold high standards of quality, reliability, and safety.
- Ensure compliance with IATF 16949:2016 and ISO 9001:2015 standards and applicable regulatory requirements.
- Implement and maintain the company’s Quality Management System (QMS), including performance monitoring and continuous improvement.
- Serve as the primary liaison with external parties on all quality system matters.
- Must be the Lead person to address Quality issues at the Customer Location.
- In charge of sorting, verifying and reworking in person at the Customer Location when required
Continuous Improvement & Leadership
- Lead company-wide quality improvement initiatives and foster a culture of continuous improvement.
- Evaluate and develop improved techniques for quality control, reliability, and safety.
- Provide senior-level quality leadership and guidance to plant operations.
- Review and assess the effectiveness and suitability of the quality system for ongoing improvement.
Reporting & Metrics
- Collect, analyze, and report key quality metrics, including:
- Cost of Quality
- Parts Per Million (PPM)
- Customer complaints
- Supplier performance and delivery
- Ensure achievement of established quality standards, goals, and targets.
- Prepare and oversee quality-related documentation and reports such as APQP, PPAP, Design of Experiments (DOE), Customer Satisfaction Index (CSI), and part certification programs.
Health & Safety
- Promote and enforce safe work practices and compliance with health and safety regulations.
- Identify and correct unsafe conditions and behaviors.
- Conduct regular health and safety inspections and team safety talks.
- Integrate safety performance into employee evaluations and appraisals.
Team Leadership & Development
- Lead, mentor, and develop quality team members.
- Conduct performance evaluations, including safety performance assessments.
- Ensure proper training of staff in job functions and health & safety responsibilities.
Business Continuity
- Coordinate and verify the effectiveness of the company’s Business Resumption Plan.
Qualifications
- Bachelor’s degree in Engineering, Quality Management, or a related field (or equivalent experience).
- Extensive experience in quality assurance within manufacturing, preferably automotive or tooling.
- Strong knowledge of IATF 16949:2016 and ISO 9001:2015 standards.
- Proven leadership and team management experience.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication and organizational abilities.
Key Competencies
- Leadership and strategic thinking
- Continuous improvement mindset
- Regulatory and standards expertise
- Data-driven decision-making
- Strong interpersonal and communication skills
***MTD METRO TOOL & DIE LTD is dedicated to providing accommodations for applicants with disabilities throughout the hiring process, in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Human Resources will coordinate with applicants requesting accommodations at any stage of
the hiring process. This document is available in alternate formats upon request.
