Overview
Product Application Engineer Jobs in WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia at Fourier Rehab
Title: Product Application Engineer
Company: Fourier Rehab
Location: WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Key Responsibilities:
- Carry out field service order assigned.
- Manage technical processes through the utilisation of CRM – inputting and updating device's information, device tracking and service documentation.
- Assist the service partner or directly perform assigned technical service activities enquiries such as installation, repair and maintenance.
- Responsible for service partner training programme and ensuring service partner is well trained for Fourier Intelligence and medical distribution products.
- Work with other departments to support the overall needs of the business development of the company.
- Ensure customer satisfaction and device reliability.
- Conduct online/onsite product training. Articulate product features and provide product application demonstration, training, education, and ongoing support to end-users on the use of the products and software.
Requirements:
- Degree in Mechanical, Mechatronics, Biomedical Engineering, Physiotherapy or Occupational Therapy with an interest in technical service are encouraged to apply.
- 1-2 years of work experience in technical service or relevant. Fresh graduates are encouraged to apply.
- Candidates with experience in rehabilitation and robotic products would be considered favourably.
- Must possess own transport.
- Open to travel domestically and internationally.
Skills:
- Ability to manage multiple priorities at the same time.
- Pleasant team player with good interpersonal, organisational and analytical skills.
