Overview
Product Advisor Jobs in Edmonton, Alberta, Canada at Toyota Northwest Edmonton
Title: Product Advisor
Company: Toyota Northwest Edmonton
Location: Edmonton, Alberta, Canada
Company Description
Toyota Northwest Edmonton has been a trusted provider of high-quality new and pre-owned vehicles in Edmonton for over 30 years. Located in a state-of-the-art 97,500 square foot facility off St. Albert Trail, the dealership offers premier amenities, including a spacious café, express service drive-thru, mechanical service bays, a Gaming and Tech Centre, and an Indoor Test Drive and Delivery Centre. Toyota Northwest Edmonton is committed to delivering exceptional customer satisfaction and service. The company values its dedicated team members, recognizing them as its biggest asset while focusing on providing reliable and worry-free experiences for customers. Join our team to be a part of a dynamic environment where people and customer care come first.
Role Description
This is a full-time, on-site role for a Product Advisor based in Edmonton, AB. As a Product Advisor, you will guide customers in selecting vehicles that meet their needs and preferences by providing detailed product knowledge and excellent customer service. You will engage with customers, answer questions about features, oversee test drives, and support them throughout the purchasing process. Additionally, you'll collaborate with the sales team to meet sales goals and provide exceptional service that aligns with the dealership’s commitment to customer satisfaction.
Qualifications
- Strong Communication and Customer Service skills to provide an exceptional client experience
- Sales and Product Management skills for guiding customers in selecting and purchasing vehicles
- Analytical Skills to understand customer needs and align them with appropriate vehicle options
- Ability to build lasting relationships with customers and work collaboratively as part of a team
- Self-motivated with a passion for the automotive industry and willingness to learn
- Experience in a sales or customer-focused role is an asset
- Valid driver’s license and clean driving record required
- High school diploma or equivalent; additional training or education in sales is an advantage
