Overview
Member Services Director, on-site Jobs in Dayton, OH at Universal 1 Credit Union
Title: Member Services Director, on-site
Company: Universal 1 Credit Union
Location: Dayton, OH
Universal 1 Credit Union (U1) is a not-for-profit financial institution that exists to create personal, community and financial wellbeing. Our way of life is centered on being Trustworthy, Friendly, and Reliable.
U1 Purpose: Working together on your journey to financial empowerment.
U1 Mission: Where U Come 1st!
U1 Vision: Beyond What You Expect
Position Purpose
Provides leadership, oversight, and strategic direction for multiple service center locations. This role is responsible for member experience, sales performance, operational excellence, and staff development, ensuring service centers operate in compliance with credit union policies, procedures, and regulatory requirements while achieving growth and service goals.
Qualifications
Education/Certification:
- High school diploma or equivalent
- Bachelor's degree in business, finance, or related field (or equivalent experience) is preferred
- Current with Nationwide Multistate Licensing System & Registry (NMLS) or the ability to acquire the within 120 days of employment
Experience Required
- Five years of related progressive experience, preferably in a financial environment
- Three years of branch or multi-branch management experience
