Overview
Kia Shop Foreman. Harrisonburg LilyLifestyle Jobs in Harrisonburg, USA at United Cerebral Palsy of Georgia
Position: Kia Shop Foreman. Job in Harrisonburg Lily Lifestyle Jobs
Shop Foreman
Steven Kia is part of the Steven Automotive Group, a family-owned dealership organization known for strong leadership, employee development, and a commitment to customer satisfaction. We pride ourselves on maintaining a positive, performance-driven culture where teamwork, accountability, and growth are at the center of everything we do.
We are seeking a Shop Foreman who can lead from the front – someone who combines strong technical expertise with leadership ability to support technician development, maintain shop morale, and drive operational excellence.
The Shop Foreman plays a critical leadership role in the service department, acting as both a senior technical resource and a mentor to the technician team. This individual helps technicians diagnose complex repairs, ensures efficient workflow, maintains shop standards, and supports leadership in building a high-performing service team.
Success in this role means supporting business growth by developing the right people, implementing effective processes, and fostering a shop environment that technicians are proud to be part of.
We are seeking someone who demonstrates:
- Integrity and professionalism in every interaction
- Ambition and a drive for continuous improvement
- Teamwork and collaboration across departments
- Versatility and adaptability in a fast-paced environment
- Strong communication skills with both technicians and customers
- Patience and a coaching mindset when developing team members
- A commitment to maintaining a positive, safe, and productive shop culture
Leadership & Mentorship:
- Lead by example with professionalism, strong work ethic, and accountability
- Provide technical guidance on complex diagnostics and repairs
- Mentor and coach technicians through hands‑on support and training
- Foster continuous learning, skill development, and team collaboration
- Maintain a positive, safe, and motivating shop environment
Shop Operations & Workflow:
- Ensure fair and effective job dispatch based on technician skill level
- Help maintain promise times and shop productivity standards
- Ensure accurate repair documentation and warranty compliance
- Maintain special tools, equipment, and inspection station readiness
- Monitor shop cleanliness, safety, and organization
Core Responsibilities:
- Assist with technician hiring, onboarding, and performance evaluations
- Help set individual technician goals including hours, training, and performance metrics
- Evaluate technician strengths and development opportunities
- Lead technician meetings covering manufacturer updates, goals, and performance feedback
- Monitor shop productivity and performance daily
Technician Development & Support:
- Provide daily technical assistance and troubleshooting support
- Ensure training certifications (ASE, manufacturer, Ethos, etc.) remain current
- Support proper documentation for warranty and customer‑pay repairs
- Verify quality through reracks and inspections
- Coach technicians through one‑on‑one sessions and team engagement activities
Customer & Advisor Support:
- Assist advisors and technicians in explaining complex repairs to customers
- Help manage workflow expectations and communicate delays when necessary
- Participate in customer ride‑alongs when diagnosis clarification is needed
First 90-Day Focus:
- Month 1:
Learn internal processes, goal‑setting methods, and workflow systems - Month 1:
Begin participating in reracks and technician coaching - Month 1:
Host technician meetings and engage with the team regularly - Month 1:
Monitor daily productivity and shop performance - Month 2:
Increase involvement in reracks and technician performance reviews - Month 2:
Assist in setting monthly technician goals - Month 2:
Review customer feedback and operational efficiency - Month 2:
Continue coaching and development initiatives - Month 3:
Maintain ongoing leadership responsibilities - Month 3:
Evaluate technician strengths and development needs - Month 3:
Optimize dispatch processes if needed - Month 3:
Continue coaching and team performance improvements
Qualifications:
- Strong automotive diagnostic and repair experience required
- Prior foreman, team lead, or senior technician experience preferred
- Excellent leadership, coaching, and communication skills
- Strong organizational…
Title: Kia Shop Foreman. Harrisonburg LilyLifestyle
Company: United Cerebral Palsy of Georgia
Location: Harrisonburg, USA
Category:
