Overview
Key Account Manager Jobs in Sterling Heights, MI at StaffBright
Title: Key Account Manager
Company: StaffBright
Location: Sterling Heights, MI
Are you a customer-focused professional who thrives at the intersection of sales, engineering, and program management? Our client, a growing automotive manufacturer, is seeking a Key Account Manager to serve as the primary liaison between customers and internal teams while supporting new business development, quotations, product launches, and ongoing customer programs.
This is an opportunity to join a company that is investing heavily in its operations, empowering employees to drive change, and creating an environment where your ideas and contributions can have a visible impact.
What You Will Be Doing
- Serve as the primary point of contact for customer accounts and maintain strong customer relationships.
- Prepare quotations and prototype program overviews for management review.
- Develop product cost estimates based on manufacturing processes and production requirements.
- Analyze and validate production process rates and manufacturing assumptions.
- Review customer specifications and ensure requirements are clearly understood and communicated internally.
- Interface with customer systems and contacts to resolve technical and commercial questions.
- Lead feasibility review meetings for new RFQs and coordinate meeting documentation and follow-up actions.
- Support new product launches, prototype manufacturing activities, and APQP processes.
- Collaborate with Purchasing to obtain and evaluate supplier quotations.
- Validate supplier quotations to ensure compliance with customer and engineering requirements.
- Manage Product Development Process (PDP) activities in accordance with company standards.
- Establish and monitor project milestones for prototype and new business programs.
- Provide regular project status updates to management and stakeholders.
- Support new business development efforts through project tracking and reporting.
- Identify and support value analysis/value engineering (VA/VE) initiatives and cost reduction opportunities.
- Manage multiple customer programs and projects simultaneously.
- Foster communication and collaboration across engineering, manufacturing, sales, and global operations.
What We Need From You
- 3+ years of Key Account Management experience within an automotive or manufacturing environment.
- Proven experience managing customer relationships while supporting commercial and program-related activities.
- Strong communication, project management, and organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Experience supporting quotations, RFQs, prototype programs, and new product launches from concept through production.
- Demonstrated ability to collaborate cross-functionally with engineering, operations, purchasing, and sales teams to deliver successful customer solutions.
- Customer-focused mindset with strong problem-solving skills and the ability to drive projects to completion while exceeding customer expectations.
All-Star Skillset
- Bachelor's degree preferred.
- Knowledge of automotive brake systems is a plus.
The Perks
- Family-Owned Stability with a Growth Mindset – Join a financially stable, family-owned organization that continues to invest in its people, operations, and future growth.
- Opportunity to Influence Change – This is an environment where initiative is valued. If you have ideas for improvement, you'll have the support and autonomy to help implement them.
- Significant Investment in Operations – The company has recently added new equipment, upgraded capabilities, and restructured its manufacturing operations to support future growth and customer demand.
- Excellent Benefits Package – Comprehensive benefits including a competitive 4% 401(k) company match.
- High Visibility & Career Growth – Work closely with leadership and gain exposure to strategic initiatives that can accelerate your professional development.
StaffBright – Who We Are
StaffBright connects exceptional professionals with fulfilling opportunities in Finance, IT, Engineering, and Sales & Marketing. By partnering with industry-leading organizations, we help accelerate careers while delivering outstanding results for our clients. At StaffBright, we go beyond traditional staffing by fostering close collaboration with our clients, recruiters, and candidates to ensure talent needs are met efficiently. Our commitment to building long-term relationships and driving success sets us apart as a trusted partner in the staffing industry.
