Overview
Junior Automotive Diagnostic and Warranty Support Jobs in Budapest Metropolitan Area at MSX International
Title: Junior Automotive Diagnostic and Warranty Support
Company: MSX International
Location: Budapest Metropolitan Area
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job Description
As an Automotive Diagnostics & Warranty Specialist, you will be the key contact between dealers and the manufacturer in case of product-related errors and in contributing to find the solution. You will support authorized repairers (both in written and verbal form) in diagnosing and repairing vehicles using the manufacturer’s systems and database. In this role you will also support warranty claim management, including PDI related claims.
We are looking for automotive technical experts with good customer service and communication skills.
As part of the role, the Automotive Diagnostics & Warranty Specialist will:
- Provide expert support in diagnosing complex technical issues, and help dealer networks find quick and effective solutions, including warranty-related assessments
- Work closely with workshop technicians and dealership teams, supporting repair processes by giving clear guidance through defined communication channels
- Use hands-on workshop experience to contribute to solution development across the full product range, while acting as a key link between the manufacturer and dealer network
Qualifications
- Proven automotive experience, ideally in a dealership, workshop or at a manufacturer (Aftersales retail experience is an advantage)
- Confident in technical concern resolution and warranty procedures
- Experience with a high-performing, collaborative, constructive peer group is a plus
- Very good verbal and written communication skills with high attention to detail
- Ability to work on own initiative with attention to detail with flexible and proactive personality
- Personal qualities of integrity, credibility with high-level of organizational and time management skills
- Strong business acumen and customer focus
- EU citizenship / European passport is needed
- Native Hungarian and at least intermediate/B2 English level
Additional Information
With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:
- Consumer Engagement
- Parts, Accessories & Service Performance
- Actionable Insights
- Repair Optimization & Compliance
- Learning Solutions
- Distribution & Sales Performance
Our proven track record means that we now partner with almost every car manufacturer on the market.
The MSX Purpose
To empower Movers and Makers to thrive in our ever-changing world
The MSX Mission
To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.
The MSX Vision
To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
