Overview
Infra Operation (Data Center) Jobs in Seoul, South Korea at FPT Software
Title: Infra Operation (Data Center)
Company: FPT Software
Location: Seoul, South Korea
Company Description
FPT Software, a subsidiary of FPT Corporation, is a leading global technology and IT services provider with headquarters in Vietnam. The company employs over 33,000 professionals across more than 30 countries and achieved USD 1.34 billion in revenue (2025). Leveraging an AI-first approach, FPT Software delivers innovative AI-powered solutions and services with exceptional speed and scalability. Partnering with over 1,100 global clients, including 130+ Fortune Global 500 companies, FPT Software operates across diverse industries such as healthcare, financial services, automotive, and manufacturing. For more details, visit fptsoftware.com.
Job Description
The Onsite Engineer is responsible for supporting day-to-day IT infrastructure operations within the Data Center, focusing on hardware handling, remote hands support, and coordination with Offshore teams.
This role works in a 24/7 shift model to ensure timely execution of on-site tasks and maintain system availability in alignment with defined SLAs.
Roles and Responsibilities:
- Perform 24/7 on-site support following shift rotation and handover procedures
- Execute hardware installation, replacement, and basic troubleshooting (servers, storage, network devices)
- Perform rack & stack, cabling, labeling, and physical connectivity support
- Provide remote hands support (power on/off, cable check, device status verification, etc.)
- Support server operations, including:
- Assist in server provisioning and OS installation (under instruction)
- Perform basic system health checks (CPU, memory, disk, hardware status)
- Support VM deployment and basic virtualization tasks (VMware/Hyper-V)
- Execute reboot, patching, and configuration changes as per approved procedures
- Verify system status after maintenance or incident resolution
- Support incident handling by executing on-site actions and coordinating with Offshore/L2 teams
- Implement approved changes (hardware changes, device relocation, patching support)
- Perform basic health checks on IT equipment and report abnormalities
- Manage and update IT asset inventory (rack, server, network devices)
- Support service requests (equipment setup, connectivity check, hands-on verification)
- Coordinate with vendors/3rd parties for hardware-related activities when required
- Ensure compliance with IT operation procedures and security policies
- Good at Korean is an advantage.
