Overview
Hormann North America Jobs in Baltimore, MD at Hörmann North America
Title: Hormann North America
Company: Hörmann North America
Location: Baltimore, MD
Company Description Hörmann North America designs and manufactures innovative door systems tailored to the needs of the North American market. The company offers high-performance industrial and commercial doors for specialized applications such as mining, parking, cold storage, and automotive facilities. It also provides residential and commercial sectional doors built for durability, safety, and efficiency. Products are developed and produced in North America to meet regional standards and customer expectations. Hörmann North America focuses on reliable solutions and long-term partnerships with clients across diverse industries.
Role Description The Hormann North America role at Hörmann North America is a full-time, on-site position based in Baltimore, MD. This role involves supporting daily operations related to door systems, including coordinating orders, communicating with customers and internal teams, and maintaining accurate documentation. The individual will assist with product information, basic troubleshooting, and follow-up on service or installation requests. Day-to-day activities include updating internal systems, preparing reports, and ensuring that customer inquiries are handled promptly and professionally. The role also requires collaboration with sales, technical, and production staff to help deliver high-quality solutions that align with company standards and customer needs.
Qualifications
- Ability to learn and understand high-performance, industrial, and residential door products and applications.
- Strong communication skills for interacting with customers, sales teams, and technical staff.
- Organizational and time management skills for handling multiple tasks, priorities, and deadlines.
- Basic proficiency with office software (e.g., email, spreadsheets, databases) and comfort working with internal systems.
- Attention to detail for accurate documentation, data entry, and order or service tracking.
- Ability to work on-site in Baltimore, MD and collaborate effectively in a team environment.
- Prior experience in manufacturing, building products, or a related technical or customer service role is beneficial.
- High school diploma or equivalent required; additional technical or business education is a plus.
