Overview
Head of Dealer & Commercial Operations Jobs in Metro Manila, National Capital Region, Philippines at Ace-Tech Electronics
Title: Head of Dealer & Commercial Operations
Company: Ace-Tech Electronics
Location: Metro Manila, National Capital Region, Philippines
About the Role
We are building a next-generation commercial EV distribution business in the Philippines focused on light commercial vehicles, fleet customers, and dealer network growth.
We are looking for an experienced automotive operator to build and manage the operational backbone of the business — from reservation workflows and financing coordination to dealer operations, registration processes, and aftersales support.
This role is ideal for someone who has experience inside a vehicle distributor, dealership group, or commercial vehicle operation and wants to help build a business from the ground up.
This is a hands-on execution role, not a purely administrative or showroom management position.
Key ResponsibilitiesDealer & Sales Operations
- Build and manage end-to-end reservation-to-delivery workflows
- Establish operational SOPs for vehicle sales and release
- Coordinate inventory allocation and delivery scheduling
- Implement CRM and sales pipeline tracking systems
- Support dealer onboarding and operational readiness
- Coordinate retail and fleet sales operational requirements
Financing & Insurance Coordination
- Manage relationships with banks and financing partners
- Coordinate financing approval workflows and documentation
- Improve turnaround time for financing approvals
- Coordinate insurance processing and requirements
- Ensure compliance and documentation completeness
LTO & Registration Management
- Oversee LTO registration and OR/CR processing workflows
- Coordinate registration documentation and compliance
- Build scalable monitoring and tracking systems
- Manage third-party registration providers if applicable
Aftersales & Service Coordination
- Help establish aftersales and warranty support workflows
- Coordinate service escalation procedures
- Support service center accreditation and setup
- Coordinate customer operational concerns and resolution
Operational Buildout
- Develop operational policies and reporting systems
- Create KPI dashboards and reporting cadence
- Coordinate with OEM/JV partners and suppliers
- Help define organizational structure and staffing requirements
- Support operational readiness for launch and expansion
QualificationsRequired
5+ years of experience in:
- automotive distribution,
- dealership operations,
- commercial vehicle operations,
- or automotive network operations
Strong understanding of:
- vehicle sales operations,
- financing workflows,
- LTO registration,
- delivery coordination,
- dealer operations
- Experience building or improving operational systems
- Strong organizational and execution skills
- Ability to work independently in a fast-moving environment
Preferred
- Experience in commercial vehicles or fleet operations
- Experience in EV operations or EV distribution
- Existing relationships with banks, insurers, or dealership groups
- Startup or business launch experience
- Experience supporting dealer network expansion
Compensation & Incentives
We offer a highly competitive compensation package for the right candidate, including:
• Competitive fixed salary
• Performance-based incentives
• Override bonus tied to business performance and sales growth
• Significant upside for strong operators who can help scale the business successfully
