Overview
FIELD MANAGER I Jobs in Eastern Cape, South Africa at Smollan
Title: FIELD MANAGER I
Company: Smollan
Location: Eastern Cape, South Africa
Job Summary:
To manage and overseeing sales and service operations within a specific geographic area.
- Sales
- Selling products/services
- Updating Data basis,
- Conducting market research
- Providing detailed Product/service information
- Reaching sales target
- Adhering to standards and guidelines
- Prospecting
- Customer Acquisition: Identify and pursue new sales opportunities to expand the customer base.
- Client Relationship Management: Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and retention.
- Sales Presentations: Conduct presentations and demonstrations of products or services to potential customers.
- Sales Targets: Meet or exceed sales targets and quotas set by the company.
- Reporting: Provide regular reports on sales activities, progress, and performance metrics.
- Product Knowledge: Stay updated on product features, benefits, and industry developments to effectively communicate value to customers.
- Customer Feedback: Collect and relay customer feedback to the company to help improve products and services.
Customer Handling
- Deal with all queries relating to product information.
- Building customer relationships by promoting the brand and its products
- Escalating complaints
Administration
- Capturing of information diligently/precisely
- Daily/weekly monthly productivity reports
- Dispositioning call outcomes accurately.
- Escalating queries/complaints timeously
Minimum Qualifications: National Matric Certificate (Grade 12/NQF level 4) Relevant Regulatory (RE) qualification or in progress
FSCA related qualification (NQF 5 WITH 120 CREDITS)
Experience: 2-3 + years Financial Services experience in customer service, External Field Sales, call centre, overachieving customer
satisfaction results, data reporting , all staff management oversight
and client resolution, secretarial/admin experience
Knowledge, Skills & Abilities: Customer service skills
Business Development Skills
Field Sales skills
Objection Handling Skills
Target Driven
Conflict resolution skills
Brand development
Attention to detail.
Self-motivated
Ability to work under pressure.
Interpersonal skills
Communication skills (verbal & written)
Time management
Planning & prioritisation
Administration skills
#PP
