Overview
Executive Manager – Retail Sales (Automotive) Jobs in Kuwait City Metropolitan Area at Confidential
Title: Executive Manager – Retail Sales (Automotive)
Company: Confidential
Location: Kuwait City Metropolitan Area
A leading organization in the automotive sector is seeking an experienced Executive Manager – Retail Sales to lead and optimize its retail sales operations. This strategic leadership role is responsible for driving commercial performance, enhancing customer experience, maximizing profitability, and leading high-performing teams across the retail sales function.
Key Responsibilities
- Develop and execute retail sales strategies to achieve sales, revenue, profitability, and market share targets.
- Lead and oversee new vehicle retail sales, used and certified vehicle sales, vehicle delivery, sales administration, and related operational functions.
- Drive showroom performance by ensuring exceptional customer engagement and sales excellence.
- Oversee inventory planning, stock optimization, vehicle allocation, and inventory aging to support business objectives.
- Monitor sales, financial, operational, and customer satisfaction KPIs, implementing corrective actions and continuous improvement initiatives where required.
- Prepare and manage departmental budgets while ensuring commercial and operational efficiency.
- Collaborate with cross-functional teams including Marketing, Service, Parts, Finance, CRM, Fleet Sales, and HR to support business growth and customer satisfaction.
- Build and maintain strong relationships with the automotive manufacturer (OEM) to ensure compliance with standards, reporting requirements, and business objectives.
- Lead, mentor, and develop department managers and employees, fostering a high-performance culture focused on accountability and continuous improvement.
Requirements
- Bachelor's degree in Business Administration, Marketing, Management, or a related field.
- Minimum 12 years of experience in automotive retail sales operations.
- At least 7 years in a senior management or leadership role within the automotive industry.
- Strong experience managing dealership retail operations, including new and used vehicle sales.
- Proven track record in achieving sales growth, improving profitability, and managing business performance.
- Experience working with automotive OEMs and manufacturer standards.
- Strong commercial acumen with experience in budgeting, pricing strategy, inventory management, and customer experience.
- Excellent leadership, communication, stakeholder management, and analytical skills.
Preferred Profile
The ideal candidate is a commercially driven automotive leader with a strategic mindset and a hands-on leadership style. They will possess a strong track record of driving sales performance, improving operational efficiency, enhancing customer experience, and leading large, multi-functional teams within a dealership or automotive retail environment.
