Overview
Client Relationship Manager Jobs in Stafford, England, United Kingdom at Brucom Distribution Ltd
Title: Client Relationship Manager
Company: Brucom Distribution Ltd
Location: Stafford, England, United Kingdom
About the role
This is not a traditional sales role. The chosen candidate will be responsible for developing and growing revenue within an existing customer base by building strong relationships, understanding customer requirements, and identifying opportunities to expand our supply. The role is focused on long-term account development rather than cold calling or new business hunting.
About Brucom
Brucom is a UK-based specialist manufacturer of electrical wiring harnesses and cable assemblies, supplying industries including automotive, off-highway, and industrial sectors. We operate a high-mix, low-volume production model supported by over 200 pieces of semi-automated and automated equipment.
Our focus is on quality, responsiveness, and technical capability. With a strong and loyal customer base, our next phase of growth is centred on increasing share of wallet within existing accounts and becoming a primary supply partner to our customers.
Responsibilities
- Grow revenue within existing customer accounts
- Build and manage relationships with key customers
- Identify additional products and services customers are sourcing elsewhere
- Support and follow up on quotation activity
- Visit customers where necessary to strengthen relationships and understand requirements
- Work closely with internal teams including engineering, production, and marketing
- Maintain organised account plans and track opportunities
Required skills and experience
We are looking for someone who:
- Has experience in manufacturing, engineering, or technical supply chains
- Understands technical products (e.g. cable assemblies, electronics, pcbs, mechanical assemblies, etc.)
- Has account management or customer development experience
- Can confidently communicate with engineers, buyers, and technical stakeholders
- Has the ability to identify growth opportunities
- Is organised, structured, and process-driven
- Prefers building relationships over aggressive selling
- Has a full drivers license and can occasionally travel around the UK
- Has full rights to work in the UK
- Is fluent in English
We are not currently looking for candidates who have sales experience outside of manufacturing or engineering.
This role suits individuals who are:
- Curious and commercially minded
- Reliable and professional
- Comfortable working within manufacturing environments
- Relationship-focused rather than transactional
- Able to take ownership and follow through
What we offer you:
- Salary dependent on experience: £38,000 – £45,000
- A performance based bonus: £5,000 – £12,000
- A generous car allowance: £4,000 – £5,000
- The choice of a 4-day working week
- Standard benefits include a laptop, phone, and pension.
To apply, send your CV and a brief cover letter explaining your relevant skills and experience to [email protected]
We will review applications on a rolling basis. There are multiple vacancies available. We are looking for the right candidates to help Brucom move into the next stage of growth. Suitable candidates will be contacted for an interview. We thank everyone who applies, but only suitable candidates will be contacted.
