Overview
Bookings Clerk Jobs in Stellenbosch, Western Cape, South Africa at ExecutivePlacements.com
Title: Bookings Clerk
Company: ExecutivePlacements.com
Location: Stellenbosch, Western Cape, South Africa
Recruiter:
Sydsen
Job Ref:
PTA000963/TB
Date posted:
Wednesday, March 11, 2026
Location:
Stellenbosch, South Africa
SUMMARY:
Bookings Clerk
2-5 years of experience
Permanent
POSITION INFO:
Summary:
We are seeking a detail-oriented and customer-focused Bookings Clerk to join the team. The ideal candidate will have a passion for customer service and prior automotive industry experience.
Main Purpose of the Role:
The Bookings Clerk plays a critical role in delivering a professional service experience to customers by managing the booking process efficiently.
Key Responsibilities:
- Appointment Scheduling
- Customer Interaction
- Service Recommendations
- Confirmations and Reminders
- Documentation & Administration
- Coordination with Service Department
- Upselling & Cross-Selling
- Customer Satisfaction
- Training & Development
- Compliance
Minimum Requirements:
Senior Certificate (Grade 12) is required. Fully bilingual in English and Afrikaans. Experience in the motor dealership industry, preferably as a Bookings Clerk.
Essential Competencies:
- Effective Communication
- Customer & Service Orientation
- Problem Solving
- Motivation to Perform & Achieve Results
- Self-Management and Resilience
