Overview
Bodyshop Advisor Jobs in Dartford, UK at Hedin Automotive BMW & MINI Group
Bodyshop Advisor
Hedin Automotive BMW & MINI has a great opportunity for a Bodyshop Advisor to join the team. If you have a passion for the automotive industry and want to deliver an exceptional customer experience, then this is a great opportunity to develop your career with one of the world’s most admired brands in the automotive industry.
YOUR ROLE
As the Bodyshop Advisor you will provide a courteous and efficient estimating and reception service for the Bodyshop and SMART repair department, reporting into the Bodyshop Manager, and liaising closely with colleagues across the Centres. You will be responsible for selling Bodyshop time, products, and services, liaising with insurance companies and their engineers where appropriate. This role requires a confident, proactive, and sales-focused individual who can identify opportunities, promote Bodyshop services, and actively refer additional work for the department.
MAIN
DUTIES
- Welcoming customers and providing exceptional service throughout their repair journey
- Managing repair bookings, estimates, and insurance communications
- Ensure all completed SMART repair jobs are invoiced correctly
- Keep our workload control spreadsheets up to date to ensure efficient vehicle repairs
- Oversee the return of vehicles to customers, explaining the work done and any charges
- Regularly update customers on repair progress, additional work needed, and vehicle completion, ensuring our databases are always current
YOUR PROFILE
- Strong communication and organisational skills
- Ability to multitask in a fast‑paced environment
- Previous experience in a similar role preferable within the automotive industry/accident repair centre/ bodyshop environment.
- Valid manual UK driving licence and must be eligible to work in the UK.
ABOUT US
Hedin Automotive is a well-established BMW & MINI franchise with state‑of‑the‑art centres across North London, East London, and Kent. As part of Hedin Mobility Group—one of the world’s leading private automotive retail and aftermarket services providers we are dedicated to excellence in everything we do. Whether in customer-facing roles or the workshop, our incredible teams are passionate about making Hedin Automotive a seamless, enjoyable place to do business.
We strive to create great experiences through a team that genuinely cares about our customers.
Salary and Hours
Basic Salary £29,714.26 with an OTE £35,642 per annum. Working hours are Monday – Friday, 8am – 6pm.
Benefits
Hedin Automotive values our employees and invests in personal development and training. In addition, we offer a wide range of market-leading benefits to all our colleagues.
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Title: Bodyshop Advisor
Company: Hedin Automotive BMW & MINI Group
Location: Dartford, UK
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