Overview
Automotive Parts Advisor Jobs in Hamilton, Canada at Budds’ BMW
Parts Advisor
Budds’ BMW Hamilton – Hamilton, ON
Budds’ BMW Hamilton has a existing vacancy and is looking for a motivated and customer-focused Parts Advisor to join our high-performing Aftersales team. This role is ideal for someone who enjoys working in a fast-paced environment, helping both customers and technicians find the right parts solutions while delivering premium customer service consistent with the BMW brand.
If you are organized, personable, and thrive in a team-driven environment, we want to hear from you.
Compensation
$40,000 – $65,000 annually (based on experience)
Schedule
Monday – Friday
8:00 AM – 5:00 PM
Occasional rotational Saturday shifts (8:00 AM – 1:00 PM) during tire season.
Key Responsibilities
Provide professional parts support to both retail customers and internal technicians
Assist clients at the front parts counter, by phone, and via email
Prepare and follow up on parts quotations to generate sales opportunities
Source parts through dealer networks and suppliers to meet customer demands
Maintain accurate records and documentation in PBS dealership software
Ensure the correct parts are selected through detailed quoting and verification processes
Support technicians at the back counter when required
Maintain clean, organized workstations and parts counters
Monitor parts availability and communicate backorder updates to customers
Assist with inventory accuracy, bin checks, and annual inventory counts
Promote and maintain displays for BMW Lifestyle and Accessories products
Stay current with BMW training programs, technical bulletins, and WHMIS requirements
Work collaboratively with the Parts Manager and Aftersales team to support dealership operations
Qualifications
High school diploma or equivalent
Experience in customer service or automotive parts preferred
Familiarity with PBS dealership software is considered an asset
Comfortable using Microsoft Office (Word, Excel, Outlook)
Ability to work in a fast-paced, team-oriented environment
Skills We Value
Strong customer service and communication skills
Excellent organization and multitasking ability
Attention to detail when sourcing and quoting parts
Professional attitude and teamwork mindset
Ability to handle occasional stressful customer situations with professionalism
Why Join Budds’ BMW?
Work with a premium automotive brand
Supportive team-focused dealership environment
Opportunities for training through BMW University
Stable Monday–Friday schedule with limited weekend work
Competitive compensation based on experience
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Title: Automotive Parts Advisor
Company: Budds’ BMW
Location: Hamilton, Canada
Category:
