Overview
Auto Parts Sales Representative Jobs in City of Cape Town, Western Cape, South Africa at Accredited Resource Consulting Services (Pty) Ltd
Title: Auto Parts Sales Representative
Company: Accredited Resource Consulting Services (Pty) Ltd
Location: City of Cape Town, Western Cape, South Africa
Parts Salesperson
Location: Cape Town CBD
Salary: R15 000 – R20 000 per month + Commission & Incentives
Introduction
An established automotive dealership in Cape Town CBD is seeking an experienced Parts Salesperson to join its Parts Department on a permanent basis. The successful candidate will have solid dealership parts sales experience within a multi-franchise environment and a strong understanding of automotive parts operations. Experience working with the Keyloop Dealer Management System will be advantageous.
The role requires a customer-focused individual who can operate effectively in a fast-paced environment while maintaining high levels of accuracy, organisation, and service delivery.
Duties & Responsibilities
- Assist walk-in, telephone, and email customers with parts enquiries across multiple vehicle brands.
- Accurately identify vehicle parts using electronic parts catalogues and VIN numbers.
- Prepare quotations, process sales orders, and upsell additional parts and accessories.
- Supply workshop technicians with required parts to minimise vehicle downtime.
- Receive, verify, unpack, label, and shelve incoming stock.
- Participate in stock counts and inventory management activities.
- Monitor outstanding customer orders and supplier backorders.
- Process supplier returns and warranty-related parts where applicable.
- Generate invoices and process cash, card, and account customer transactions.
- Collect deposits for special-order parts and monitor outstanding balances.
- Coordinate parts deliveries and courier dispatches within the local area.
- Maintain a clean, organised, and safe parts counter and warehouse environment.
- Build and maintain strong customer and supplier relationships.
- Achieve monthly sales targets while delivering excellent customer service.
Minimum Requirements
- Matric (Grade 12).
- Valid Code 8 driver's licence.
- Minimum of 3 years' automotive parts sales experience within a dealership environment.
- Previous experience within a multi-franchise dealership is essential.
- Experience using the Keyloop Dealer Management System will be highly advantageous.
- Proficient in Microsoft Excel.
- Strong knowledge of automotive parts and dealership parts operations.
- Excellent customer service and communication skills.
- Strong problem-solving abilities and attention to detail.
- Effective time management and organisational skills.
- Ability to work well under pressure in a fast-paced environment.
- Self-motivated with a collaborative approach to teamwork.
