Overview
Area Sales Manager Jobs in Mumbai, Maharashtra, India at Renault Nissan Technology & Business Centre India
Title: Area Sales Manager
Company: Renault Nissan Technology & Business Centre India
Location: Mumbai, Maharashtra, India
JOB LOCATION; MUMBAI/ GURGAON/ KOLKATA
Principal Accountabilities:
Major Activities
1. Territory Sales Volumes
• Efficient management of Renault India commercial budgets.
• Implementation of commercial activity campaigns.
• Manage new model launches at the dealership end.
2. Market Share (based on TIV)
• Study competitor efforts and strategies in the territory and share relevant insights with H.O. teams.
• Provide feedback on the efficiency of dealer programmes.
• Micro‑level monitoring of dealership local marketing activities.
• Collaborate with Marketing to enhance brand visibility in the territory.
3. Customer Retention
• Monitor the dealership’s Lost Customer Database.
• Conduct RCA for enquiries not converted into bookings.
• Strengthen dealership referral programmes.
• Implement initiatives to improve customer experience (CX) across the dealer network.
• Ensure dealer staff are trained per RIPL guidelines.
4. Dealer Relationship Management
• Assist the Business Manager with dealer financial performance issues.
• Build professional and motivational relationships with Sales Consultant teams.
• Ensure achievement of quality and profit objectives for assigned dealers.
Knowledge & Skills:
Qualifications :
• U.G, Degree or Diploma in Mechanical / Automobile Engineering : B.E / B.Tech
• Additional Qualification: Post Graduate Degree (MBA) or Diploma (PGDBM)
Relevant Experience :
Similar position in Channel Sales business with OEMs ; minimum 5 – 9 yrs of Field Experience
Core Competencies :
1. Commercial Acumen
2. Product Knowledge
3. Focus on Dealership Profitability
4. Competition Awareness
5. Customer Focus
6. Relationship management Skills (DP)
7. Collaborative Team Player
8. Adaptability & Flexibility
9. Leadership (training & motivating dealership staff)
