Overview
Aftersales Manager Jobs in Newbury, UK at Jago Consultants
Our client is a busy main dealership who are looking to recruit an experienced and successful Aftersales Manager to run their service department. This position requires a hands‑on approach, overseeing the day‑to‑day operations of a small team of Vehicle Technicians and front of house.
Aftersales Manager Role :
To oversee all aspects of the Service Department operations – circa 4x Vehicle Technician, 2x Service Advisors
Reviewing CSI surveys and other measures for monitoring customer satisfaction
To challenge and drive the performance of the Service department staff to maximise daily performance
Manage, coach and motivate your team to build long‑term staff delight and potential progression
Monitoring performance against agreed targets / budgets
To control the recruitment process, as required
Performance analysis to identify areas of weakness and appropriate, targeted marketing activity.
Review Service KPIs on a regular basis to track / monitor performance and identify trends
Aftersales Manager Requirements :
Previous experience as a Service Manager or Aftersales Manager who is successful in their current position
You will need to be a ‘leader’ of people and an ambassador for the Brand and Dealer group.
Can demonstrate a stable career path.
In return you will be working in excellent facilities, for a company who can offer long‑term career progression and a rewarding package
Package :#J-18808-Ljbffr
Title: Aftersales Manager
Company: Jago Consultants
Location: Newbury, UK
Category:
